Terms of service
Terms of Service
Overview
This website is operated by Kingstone creations. By using our site and purchasing from us, you agree to these terms.
Products
All products are handmade and may vary slightly in texture, color, and shape. These variations are part of the natural character of the material and are not considered defects.
Orders
By placing an order, you agree that all information provided is accurate and complete. We reserve the right to refuse or cancel any order if necessary.
Pricing & Payments
All prices are listed in the selected currency and may change without notice. Payments are processed securely.
Shipping
We aim to process and ship orders within the stated timeframe. Delivery times may vary due to factors beyond our control.
Cancellations
Orders can only be cancelled or modified if production has not yet started.
Returns & Refunds
Please refer to our Refund & Returns Policy for full details.
Liability
We are not responsible for any indirect or incidental damages resulting from the use of our products. Customers are responsible for proper handling and use.
Intellectual Property
All content on this website, including text and images, is the property of Kingstone Creations and may not be used without permission.
Governing Law
These terms are governed by the laws of Slovenia.
EU Dispute Resolution
For EU dispute resolution, you may visit the European Commission’s Online Dispute Resolution platform:
https://ec.europa.eu/consumers/odr